Case Study: Norfolk Southern achieves greater IT visibility and resilience with SAP LeanIX

Norfolk Southern manages 350 applications with LeanIX to strengthen service reliability

Norfolk Southern, a major freight railroad operator, faced the challenge of managing a complex and scattered IT landscape without a unified view, making it difficult to assess application interdependencies and risks to service reliability. To address this, they turned to the vendor LeanIX and implemented its Enterprise Architecture Management solution, SAP LeanIX, to gain the necessary visibility.

The solution provided a central repository for managing 350 applications, offering clear visualizations of the architecture and application interdependencies. This improved visibility enabled faster, more confident decision-making, enhanced communication with executive management, and supported efforts to increase operational resilience. With LeanIX, Norfolk Southern accelerated its decision-making processes and is now planning an application rationalization program to reduce IT complexity and lower costs.

Norfolk Southern