Case Study: JAR Systems modernizes its website and customer portal with Lean Labs

JAR Systems supports 16 million students with Lean Labs

JAR Systems, a leading provider of classroom charging solutions, faced a challenge with an outdated website that diluted their brand authority and created friction for prospects and customers. Their legacy site lacked multilingual support and their customer portal was generating service requests instead of solving them. They partnered with vendor Lean Labs for a complete website overhaul on HubSpot CMS to support their rapid growth.

Lean Labs implemented an end-to-end redesign focused on clarity, performance, and conversion. The solution included a new, fully functional customer portal and integrated multilingual pages to support international expansion. While specific metrics are pending a 90-day review, JAR Systems reported improved customer support efficiency, increased traffic and leads, and positive executive feedback, with their Chief Revenue Officer describing it as one of the smoothest website projects of his career.

JAR Systems