Case Study: Pahlajani’s Women’s Hospital achieves 60% increase in sales efficiency with LeadSquared

How Pahlajani‘s Women’s Hospital Increased their Sales Efficiency by 60% using LeadSquared

Pahlajani’s Women’s Hospital, a 40-year-old specialty clinic for women offering gynecology and infertility treatments, faced scaling challenges from relying on Excel for appointments and patient records. Manual lead entry, cumbersome data retrieval, poor visibility into team performance, and the need to securely manage sensitive patient data prompted the hospital to adopt a CRM — ultimately choosing LeadSquared.

LeadSquared implemented an automated CRM solution that consolidated leads from website, social media and marketplaces, provided a 360-degree patient view, automated lead assignment and reporting, and offered HIPAA-compliant secure storage. As a result, Pahlajani’s Women’s Hospital saw a 60% increase in sales efficiency, improved sales productivity, reduced manual effort and zero lead leakage while gaining clear, real-time performance visibility.

Pahlajani‘s Women’s Hospital

Sales Head

Pahlajani‘s Women’s Hospital