LeadSquared
171 Case Studies
A LeadSquared Case Study
Amrita Vishwa Vidyapeetham, a multi-disciplinary private university, faced challenges in managing its admissions process across multiple campuses. Without a centralized CRM, the team experienced delays in distributing student inquiries, a lack of visibility into counsellor performance, an inability to customize inquiry-capture webforms, and disjointed communication across multiple platforms. To address these issues, they sought a platform from vendor LeadSquared.
LeadSquared implemented its CRM to centralize the university's admissions process. The solution automated inquiry capture and distribution, provided complete visibility into team performance, enabled easy creation of custom forms, and integrated various communication platforms. As a result, Amrita Vishwa Vidyapeetham saw a 50% increase in the efficiency of its tele-calling teams and achieved a 20% increase in student conversions.