Case Study: Access Bureautique gains a 360° view of client needs with LeadSeed

Access Bureautique - Customer Case Study

The customer, Access Bureautique, a company that supports businesses in their digital development, needed a simple and efficient tool to deploy a survey to its members. This was part of an initiative to create a barometer to listen to client needs, and they found their solution with LeadSeed's conversation platform.

Using LeadSeed, Access Bureautique implemented a comprehensive conversational survey that provided a 360-degree view of client needs. This solution enabled them to increase the percentage of clients using all of their services from a base of 300 to 35% of their 5,200-client file, representing very strong growth in their outsourcing business and a significant competitive differentiation.

Access Bureautique