Case Study: SYNTEC achieves stronger member feedback and crisis insights with LeadSeed

SYNTEC - Customer Case Study

SYNTEC Numérique, a professional association for the digital industry, needed a fast and efficient solution to survey its 2,000+ members to understand the impact of a crisis on their businesses. The challenge was to create a service that was both individual and collective, providing immediate value to members while collecting feedback without taking up too much of their time. They turned to LeadSeed and its conversation-based platform to replace a basic questionnaire.

Using LeadSeed's conversational platform, accessible on mobile and computer, SYNTEC deployed a barometer survey. The solution provided personalized feedback to members and gave the association detailed, objective monitoring indicators through a dashboard. LeadSeed enabled SYNTEC to achieve a constant and high response rate across multiple survey editions, providing the data needed for institutional arguments and valuable market feedback for business leaders.

SYNTEC