Case Study: Ropo Capital improves recruitment and customer service with Leadoo bots

Bots Help Create the Future of Billing

Ropo Capital, a finance company focused on creating the future of billing, wanted to improve the customer experience on its corporate website. The challenge was that their site served multiple user groups, and they needed an easier way for different visitors to find relevant information to increase the number and quality of inbound contacts.

The solution was implemented using Leadoo's bots. Leadoo provided bots to help with site navigation, recruitment, answering FAQs, gathering event feedback, and automating early sales processes. The results were a clear improvement, especially in recruitment, where the bot lowered the application threshold. Ropo Capital received more and better-quality applications faster and found it much easier to gather feedback. Leadoo's technology plays a significant role in helping them serve customers better.

Ropo Capital

Jenni Jantunen

Brand & Marketing Manager