Case Study: LivePerson boosts pipeline generation with LeadIQ

How LeadIQ Boosted LivePerson’s Pipeline Generation and Simplified its Prospecting Workflow

LivePerson, a global conversational AI company, needed help improving its SDR prospecting in EMEA. The team was limited by poor data coverage in key territories, including missing verified emails and direct dials, and by an inefficient workflow while using LinkedIn Sales Navigator to research prospects.

LeadIQ implemented a streamlined prospecting workflow that integrated with LinkedIn Sales Navigator, Salesforce, and Outreach, allowing SDRs to find and capture contact data with a click. With LeadIQ, LivePerson expanded data coverage, reduced prospecting steps, and significantly increased SDR pipeline generation year over year, prompting broader adoption across its global SDR team and some AEs.

LivePerson

Matthew Crennan

System Analyst