Case Study: Ebsta triples outbound conversion and drives 30% month‑over‑month growth with LeadCrunch

Ebsta - Customer Case Study

Ebsta, the top app on the Salesforce AppExchange, saw its inbound install growth plateau and needed a predictable outbound sales process. The company struggled to build a precise ideal-customer profile and to find target accounts with accurate contact data, so Ebsta evaluated solutions and engaged LeadCrunch’s customer discovery platform.

LeadCrunch used its AI-driven engine to map Ebsta’s ideal-customer “genome,” generate highly targeted account and contact lists, and learn from Ebsta’s feedback to improve results. With LeadCrunch, Ebsta increased conversions from 7.5% to 28%, achieved 30% month-over-month growth, reduced the sales development cycle from 35 to 10 days, and tripled its pipeline.

Ebsta