Case Study: Administrate achieves exceptional, responsive support with Lead Liaison

Administrate - Customer Case Study

Administrate turned to Lead Liaison when they needed reliable, responsive support to get the most from their software in a competitive market. While the product itself was strong, Administrate’s primary challenge was securing fast, knowledgeable, and personable customer service and ongoing technical and implementation support throughout the relationship.

Lead Liaison responded with a dedicated Success Team — including an Implementation Manager, Technical Account Manager, industry-leading support, training, and optional White Glove professional services — to handle onboarding, technical questions, and campaign execution. The result: Administrate reports faster, more personable support and effective account management, calling Lead Liaison’s customer service “better, faster, and more personable” than any supplier they’ve worked with.

Administrate

Sam Weston

Administrate