Case Study: WellSet boosts engagement and retention with Lazarev.Agency’s wellness platform redesign

WellSet boosts engagement 75% and raises $3.1M with Lazarev.Agency

Lazarev.Agency partnered with WellSet, a digital wellness platform, to address its significant user engagement and retention challenges. Despite offering a rich library of expert-led content, users struggled to navigate the platform, which led to low retention and stagnating subscriptions for both individual and enterprise clients.

Lazarev.Agency redesigned the platform to create a more personalized and habit-forming experience. The solution included a dynamic homepage with live session integration, a personalized recommendation system, and streamlined enterprise management tools. This user-centric redesign led to a 75% rise in engagement, a 30% boost in customer retention, and helped secure over $3.1 million in funding for expansion.

WellSet