Case Study: GCF boosts analyst output by 34% with Lazarev.Agency’s workflow redesign

GCF cuts project setup time by 47% with Lazarev.Agency

GCF is a fintech platform used by analysts to run SBA loan valuations. The company faced a challenge with its application, which had been inherited from an Access database. This legacy system resulted in a confusing interface where critical information was buried, project status was unclear, and workflow was inefficient, forcing analysts to rely on memory.

Lazarev.agency redesigned the entire platform around the analysts' workflow. They rebuilt the project list to clearly show status and ownership and redesigned the calendar to provide real-time visibility into workload and urgency. This solution led to a 47% reduction in project setup time, a 27% decrease in errors, and a 34% increase in valuations completed per analyst, with projects finishing 2.7 days sooner on average.

GCF