Case Study: Encyro boosts secure communication usability with Lazarev.Agency

Encyro improves secure workflows with Lazarev.Agency

Lazarev.Agency partnered with Encyro, a B2B SaaS provider of secure encrypted communication and e-signature tools. The customer's challenge was that its platform, while secure, had a burdensome user experience with dense screens and extra steps. This friction caused users to revert to using plain email, which exposed sensitive information and created business risk.

The solution implemented by Lazarev.Agency was a comprehensive redesign of the Encyro platform. This included a new dashboard, a reusable template library to speed up messaging, a streamlined e-signature flow, and an organized document filing system. The redesign made rigorous security effortless to use, which resulted in improved user retention and higher engagement across the platform's core workflows.

Encyro