Case Study: Vocus achieves faster legal operations with LawVu

Vocus - Customer Case Study

Vocus, a Melbourne-based telecommunications company with a 10–20 person legal team, was struggling to manage matters and contracts across separate tools. This created inefficiencies, poor user experience, missed information, and too much legal intake coming in through email, making it hard to keep work organized and reduce risk. LawVu provided the company with a connected legal workspace for matter management, contract management, and intake/self-service.

With LawVu, Vocus consolidated workflows into one platform, improved Outlook-based integrations, and introduced structured intake and automated assignment. The results included a 25% reduction in email traffic, saving about 12.6 hours in one month, a 12% improvement in contract turnaround time, and a reduction in work allocation time from 3 hours to 0 hours. LawVu also helped the team gain better reporting visibility and faster adoption across the legal and deal desk teams.

Vocus

Jillianne Osborn

Deputy General Counsel