Case Study: Dunedin City Council achieves streamlined, visible legal services and cost control with LawVu

How Dunedin City Council saves time and improves efficiency with LawVu

Dunedin City Council (DCC) engaged LawVu when its newly formed in‑house legal team struggled with poor visibility and chaotic file management across a large, departmentally fragmented organisation. With files locked in email, ad‑hoc Excel trackers and time wasted triaging work, DCC needed an internal practice management solution to centralise matters, reduce admin overhead and deliver timely legal advice to internal clients.

LawVu implemented a centralised practice management platform that brought matter and information management, reporting and integrations together, enabling DCC to match the right external lawyer to each job, keep files when staff change, and monitor legal spend at the matter level. As a result of the LawVu solution DCC reports improved workflows, retention of corporate knowledge, greater efficiency in delivering work on time and better visibility and control over legal spending to inform procurement and continuous improvement.

Dunedin City Council

Kristy Rusher

Chief Legal Officer