Case Study: EMAPTA achieves streamlined legal operations and unified contract-and-matter management with LawVu

Emapta - Customer Case Study

EMAPTA, a global business process outsourcing provider with headquarters in Singapore and large operations in the Philippines, faced fragmented legal operations managed across documents, email and spreadsheets. As the in‑house legal function grew to around 20 members and the company needed a single, user-friendly intake and contract/matter system for roughly 600 staff, EMAPTA sought LawVu’s legal workspace to consolidate matters and contracts, improve compliance handling, and automate high‑volume, low‑value work.

EMAPTA deployed the LawVu legal workspace with a Business Portal, multilingual contract wizard, DocuSign integration and workflow automation to centralize requests, templates and matter data. LawVu made records searchable and connected, moved legal intake out of inboxes, enabled self‑service for routine agreements, reduced template risk, and let the team pull reports in seconds—speeding contract turnaround, freeing legal capacity and giving real‑time visibility across geographies.

EMAPTA

Ben van de Beld

Chief Legal and Operations Officer