Case Study: Kraayeveld Law Offices boosts client retention by 25% with Lawmatics

Michigan Family Law Firm Boosts Client Retainment By 25% with Lawmatics

Kraayeveld Law Offices, a family law firm in Michigan, was struggling with client intake and retainment. Using their previous software, Clio Grow, they faced challenges such as a lack of performance analytics, a high rate of client no-shows due to limited communication options, and an inefficient manual follow-up process for prospects.

By switching to Lawmatics, the firm implemented automations for SMS and email marketing, appointment reminders, and client nurturing flows. This solution saved the firm 4-5 hours per week, boosted their client retainment rate by 25%, and increased overall revenue. Lawmatics provided the tools to automate intake and improve client communication without requiring additional staff.

Kraayeveld Law Offices

Corinne Kraayeveld-Verwijs

Practice Manager