Case Study: E-Commerce Giant achieves 4x increase in contract review automation with LawGeex

E-Commerce Giant - Customer Case Study

E-Commerce Giant, a multinational eCommerce company based in North America that facilitates consumer-to-consumer and consumer-to-business sales through its website, began and expanded its use of LawGeex in 2019. As the company grew and negotiated large volumes of service-provider contracts to accelerate everyday contracting, its global infrastructure and high contract volume created mounting delays that slowed business transactions and strained the legal team.

LawGeex automated the in-house contracting process—using LawGeex credits to scale—dramatically reducing turnaround times and freeing the legal team to focus on more strategic, complex work. The implementation drove almost a 4x increase in Automation Review engagement and materially accelerated contracting across regions, delivering measurable operational impact for E-Commerce Giant.