Case Study: Metcash achieves greater efficiency and control with Lawcadia

Metcash - Customer Case Study

Metcash, Australia's leading wholesale distribution company, faced challenges with inefficient legal operations. Their legal team struggled with manual workflows for requests and approvals, a lack of control over external legal spending, and time-consuming data capture and invoice management. To address this, they partnered with Lawcadia to implement its legal intake, matter management, and spend management platform.

Lawcadia provided a comprehensive solution, implementing workflow automation and digitizing processes for matter intake, approvals, and invoicing. The approach included extensive change management and tailored training for internal teams and panel law firms. The results gave Metcash complete visibility and control over its legal operations, ensuring adherence to internal requirements and streamlining invoice management. Lawcadia's platform delivered significant efficiency gains, with the customer praising the excellent support and service.

Metcash

Sarah Norgate

General Manager Legal