Case Study: a major New Zealand insurance provider achieves stronger legal spend control with Lawcadia

Major New Zealand Insurance Provider - Customer Case Study

A major New Zealand insurance provider, the country's only locally owned specialist liability insurer, faced a challenge in controlling its external legal spend. As the company entered a period of rapid growth, it needed a structured process to set budgets and maintain oversight over its numerous legal matters, a task that had yielded mixed results in the past. To address this, the company partnered with Lawcadia to implement its legal operations platform.

By fully implementing the Lawcadia platform, the organization gained increased oversight and control of its legal spend. The solution provided informative dashboards for demonstrating the legal team's value and standardized the invoicing process. As a result, budgets are now more closely adhered to, with law firms proactively communicating scope changes and even offering discounts, leading to a more collaborative relationship and controlled spending. Lawcadia's implementation has positioned the company to manage its increasing legal spend effectively as it continues to grow.