Case Study: New Mexico Pinon Coffee boosts profits and streamlines multi-location operations with Lavu

Coffee Roaster Transforms Business, Increases Profits With Lavu

Piñon Coffee House, founded over 20 years ago and now the largest coffee roaster in New Mexico with a 13,000 sq ft warehouse, retail store, two cafes, a drive-thru and 50 employees, struggled to scale with traditional cash registers and earlier POS systems. When selected as the official coffee sponsor for the International Balloon Fiesta, the team found cash-only sales, slow order processing, and lack of real-time reporting severely limited revenue and inventory control.

Switching to Lavu’s iPad-based POS gave Piñon mobile payments, real-time multi-location reporting, synced drive-thru ordering, and a Kitchen Display System, with simple setup and under-a-day staff training. The result was faster, more accurate service, better inventory and labor tracking, 24/7 support, increased profits and revenue—evidenced by selling 20,000 cups of coffee and 14,000 hot chocolates during one Fiesta week.

New Mexico Pinon Coffee

Madison Rumbaugh

Business Development Manager