Case Study: InvestKL achieves real-time investor data management with Lava Protocols and Salesforce

InvestKL - Customer Case Study

InvestKL, an organization tasked with attracting multinational corporations to establish hubs in Greater KL, faced significant challenges with its manual data collection process. Investors had to submit forms which admins then manually entered into Excel, leading to time-consuming consolidation, potential human error, and risk of data loss. To overcome this, they partnered with vendor Lava Protocols.

Lava Protocols implemented a Salesforce solution with custom web portals and applications. This allowed investors to input their data directly, which was then integrated in real-time with Salesforce, eliminating manual entry and errors. The solution also included features for announcements and job postings. As a result, InvestKL achieved real-time data visibility, instant report generation, and significantly enhanced operational efficiency for both their admins and investors.

InvestKL