Case Study: a top Am Law 200 firm boosts billable time capture with Laurel

Top Am Law 200 Firm - Customer Case Study

The customer, a top Am Law 200 firm specializing in venture capital, required a timekeeping solution that matched the fast-paced, innovative nature of its work with tech clients. Their conventional time capture tool was leaking billable hours and suffering from poor adoption, creating administrative burden for their lawyers. They turned to the vendor Laurel and its AI-powered Time Automation platform to address this challenge.

Laurel's solution automated time capture by running in the background to track all billable activities across applications, intelligently assigning them to the correct client matters. This resulted in a 40% increase in release velocity and a 24% increase in the number of time entries captured. Most significantly, 70% of users released more billable time, which dramatically improved revenue and client trust through more precise billing. Laurel proved to be a superior alternative to their previous system.

Top Am Law 200 Firm