Case Study: Orb achieves faster, safer usage-based billing with LaunchDarkly

Orb cuts rollback time from 20 minutes to seconds with LaunchDarkly

Orb, a company providing usage-based billing software, faced the challenge of needing to innovate quickly while guaranteeing absolute accuracy in their mission-critical billing operations. Their manual processes and lack of a safe deployment framework meant feature releases were slow and rollbacks took too long, posing a significant risk to their own customers' revenue. To solve this, they turned to the LaunchDarkly feature management platform.

By implementing LaunchDarkly as a foundational trust framework, Orb gained the ability to do progressive rollouts, test changes safely, and manage infrastructure dynamically. The results were substantial: rollback times dropped from 20 minutes to seconds, feature release cycles shortened from days to hours, and they achieved full auditability. LaunchDarkly also enabled Orb to automatically scale services during peak invoice cycles, ensuring reliability while accelerating innovation.

Orb