Case Study: Novant Health reduces RN turnover and improves nurse engagement with Laudio

Novant Health cuts RN turnover by 15% with Laudio

Novant Health faced a challenge with nurse retention and engagement, exacerbated by the pressure on its nurse managers. These managers were burdened with expanding responsibilities and the inefficiency of using several siloed systems, which consumed time they could have spent with their teams. To address this, Novant Health partnered with the vendor Laudio to implement its platform.

Laudio streamlined the managers' core daily workflows and empowered them with AI-driven recommendations for timely, high-impact engagement actions. This solution had a substantial measurable impact, including a 15% reduction in RN turnover, which saved an estimated $90 million in agency costs. The implementation also avoided almost 50 RN terminations, saving $4.8 million in replacement costs. By making workflows easier and more fulfilling, Laudio helped Novant Health successfully advance its system-wide nursing retention strategy.

Novant Health