Case Study: Carle Health achieves 9.6X Year 1 ROI with Laudio

Carle Health - Customer Case Study

Carle Health, a 500-bed hospital system, faced significant challenges with frontline manager productivity, staff burnout, and high turnover rates, especially during the pressures of the COVID-19 pandemic. To address these issues, they turned to the vendor Laudio and its platform to help improve operational efficiency and team engagement.

By implementing Laudio's platform, which integrates data from core systems to make it actionable for managers, Carle Health operationalized best practices like employee rounding and recognition. The solution delivered substantial results, including $3.6 million in annualized labor savings and a 9.6x ROI in the first year. Laudio also helped achieve a 4 percentage point improvement in staff turnover, a 30% increase in manager satisfaction, and facilitated over 570 proactive interactions to prevent burnout.

Carle Health

Lauren Schmid

EVP, Chief Human Resources Officer