Case Study: The Training Bank achieves customized, scalable leadership and customer service training with LatitudeLearning

The Training Bank - Customer Case Study

The Training Bank, a provider of customer service and leadership training used worldwide, needed a flexible, customizable LMS and a technical partner to help deploy its programs. Managing Partner Ray Miller searched for a system that could be tailored to varied client needs but wanted a vendor who could explain technical details at a practical level and support implementation rather than just sell features.

Latitude Consulting Group delivered a customizable, technology-first LMS and a consultative partnership—providing hands-on support, tailored designs for diverse learning models, and no-pressure guidance. The result is a long-term relationship in which The Training Bank has scaled and delivered consistent, client-specific training solutions globally, strengthening its service offerings and business growth.

The Training Bank

Ray Miller

Managing Partner