Case Study: Davey Coach Sales streamlines operations with Latitude 40's HubSpot-Karmak Fusion integration

Davey Coach Sales cuts admin time in half with Latitude 40

Latitude 40 partnered with Davey Coach Sales, a leading North American dealer of buses and shuttles, to address a critical operational challenge. The customer needed to streamline its sales and management processes by integrating its HubSpot CRM with its Dealer Management System, Karmak Fusion. Without this integration, the team was burdened with time-consuming and error-prone manual data entry.

The solution from Latitude 40 was a custom two-way integration named DaveySync, enabling real-time synchronization of companies, contacts, and deals between the two systems. This eliminated the need for double-data entry, cutting administrative time in half and reducing errors by 95%. The integration, built as a .NET middleware service, allowed Davey Coach Sales to focus more effectively on sales and customer service, significantly boosting operational efficiency.

Davey Coach Sales