Case Study: SERVPRO of Helena & Great Falls achieves 50–60% faster payroll processing and mobile GPS time tracking with Lathem's PayClock Online

SERVPRO of Helena & Great Falls - Customer Case Study

SERVPRO of Helena & Great Falls, a locally owned restoration franchise run by Ryan and Sarah Steen with locations in Helena and Great Falls, provides 24-hour residential and commercial cleanup and remediation services. The office struggled with an unreliable mechanical punch clock and paper time cards that didn’t align, forcing manual time-and-attendance calculations that caused errors and made it difficult for field-based workers to clock in remotely.

They implemented Lathem’s PayClock Online, using a PC600 proximity badge clock at the Helena office and the PayClock mobile app (with GPS) for traveling Great Falls crews, all integrated with QuickBooks. The web-based system automated time tracking, allowed remote punches with location mapping, and cut payroll processing time by roughly 50–60%, significantly reducing errors and administrative workload.

SERVPRO of Helena & Great Falls

Belinda Romero

Office Manager