Case Study: Real Property Management Hampton Roads boosts resident experience and automates maintenance with Latchel

RPM Hampton Roads improves their maintenance processes and resident experience by leveraging Latchel’s Home Assistant

Real Property Management Hampton Roads, a property management company operating across multiple states, was seeking to solve maintenance issues and implement automation into their processes. They turned to the vendor, Latchel, and its suite of resident amenity services to address these challenges.

Latchel provided a solution through its Home Assistant platform, which offers tenants access to various perks and services. The implementation allowed the company to enhance the resident experience and increase their revenue per unit. While specific metrics were not detailed for the overall service, the case study highlights that the onboarding process was very easy and the integrator would definitely recommend Latchel to other property managers.

Real Property Management Hampton Roads

Natalie Childers

Integrator