Case Study: North County Property Group streamlines after-hours maintenance with Latchel

North County Property Management Group alleviates the headache of after hour maintenance calls by using Latchel

North County Property Group, a full-service property management company in San Diego, was in need of extra maintenance support, particularly for handling after-hours and holiday emergency calls. The company turned to Latchel for a maintenance coordination service to address this challenge and improve their process.

By implementing Latchel's service, North County Property Group was able to significantly streamline its maintenance operations. The vendor provided timely assistance for emergency issues, which alleviated the company's operational headaches. This solution not only offered a huge lift to their maintenance business but also led to a significantly improved experience for their residents.

North County Property Group

Ally Kumar

Marketing Manager