Case Study: Luna Properties reduces maintenance workload with Latchel

Luna Properties has been able to enhance their residents’ experience by leveraging Latchel’s resident benefit hub

Luna Properties, a property management company in Bozeman, Montana, faced an overwhelming maintenance process and needed a solution to provide faster service for their 748 residents. They partnered with Latchel for maintenance coordination support to address this challenge.

Latchel implemented its maintenance coordination service, which included 24/7 video troubleshooting for residents. This solution drastically decreased Luna Properties' workload and reduced the number of work orders by resolving simple issues remotely. The company was also able to enhance the resident experience by offering Latchel's resident amenity hub as part of their benefits package.

Luna Properties

Shannon Weber

Owner