Case Study: Marble Box achieves secure password management and streamlined access with LastPass

Marble Box - Customer Case Study

Marble Box, a Chicago-based managed services provider for independent insurance companies, needed a secure, easy-to-use way to retain and share credentials for over 110 clients and nearly 500 operations staff handling sensitive data. Seeking an Enterprise Password Management solution to preserve client data sovereignty and eliminate insecure credential sharing, Marble Box selected LastPass to provide a secure repository and controlled access for its teams.

LastPass was deployed in 2013 and delivered encrypted vaults, password-sharing with controlled visibility, multi-factor authentication, and reporting/audit capabilities—plus requested features like credit-card autofill and credential saving. As a result, Marble Box now maintains secure access for nearly 500 users across 110 clients, minimizes credential-sharing risk, gains visibility into who accessed which systems and when, speeds issue resolution to minutes, and consistently recommends LastPass to its customers.

Marble Box

Anil Gupta

IT Operations Manager