Case Study: Mapcom secures client access and boosts efficiency with LastPass and LogMeIn Central

Mapcom needed an admin console for secure sharing LastPass Business

Mapcom, the 150‑employee developer of the M4 Solutions Suite, struggled to support telecommunications clients because staff had to juggle multiple VPNs to access customer servers and manually manage client usernames and passwords. These workarounds were inefficient, error‑prone and increased exposure to malware and credential risk. To solve this, Mapcom implemented LastPass alongside LogMeIn Central to centralize credential storage and streamline remote access.

Using LogMeIn Central to get one‑click, isolated access to client networks and LastPass to securely store and share credentials, Mapcom eliminated VPN juggling and reduced exposure to client‑side malware while retaining strict control over who can access each system. The combined solution from LastPass delivered increased efficiency, greater visibility and decreased liability, deepened client trust, and simplified purchase and implementation for Mapcom.

Mapcom

Adam Gray

Senior Software Engineer