Case Study: Anderson Insurance Associates achieves greater productivity and improved security with LastPass

Insurance Agency Invests in Organization-Wide Password Management

Anderson Insurance Associates, a Charleston-based agency representing roughly 100 insurance providers, struggled to manage hundreds of service accounts and passwords. Employees were writing credentials on notepads or storing them in files, and mandatory monthly/quarterly password resets led to frequent account lockouts and time‑consuming 45‑minute support calls. To address these security and productivity gaps, the company chose LastPass as its password management solution.

LastPass provided per‑user digital vaults, Shared Folders, and automated login, onboarding/offboarding, and password reset workflows—deployed in two hours and adopted organization‑wide within a month. With an average of about 50 shared logins plus 50 personal logins per employee, LastPass reduced account lockouts and IT support time, improved secure password sharing and overall security posture, and gave IT teams policy enforcement and visibility across the company.

Anderson Insurance Associates

Ryan Moniz

Director of IT