Case Study: InsideSales achieves stronger security and streamlined account management with LastPass

InsideSales.com Sought a Password Vault Solution with Shared Folder Capabilities

InsideSales, a 500-person SaaS company focused on sales acceleration, faced unwieldy password management that hurt productivity and security: employees juggled many customer demo accounts, were frustrated by forced 90-day resets, and stored non-traditional credentials (routers, servers) haphazardly—creating poor security habits that concerned IT leadership. They turned to the LastPass password manager to address these challenges.

LastPass was implemented company-wide and added to new-employee onboarding, providing folders for demo accounts, secure storage for database/server/OS credentials, personal password vaults, and reporting to monitor user behavior. As a result, LastPass enabled more efficient customer account management, easier collaboration and productivity across offices, and an increased security posture by allowing employees to create unique, random passwords for each account.

InsideSales

Dan Wadsworth

Owner and Creative Director