Case Study: PeopleKeys scales virtual training 50% and eliminates password disruptions with LastPass

How this company used GoToMeeting and LastPass to ease their transition to a secure remote work environment

PeopleKeys, a 35‑year leader in behavioral assessments and training, faced a sudden shift to fully remote delivery when COVID‑19 closed in‑person work. The team needed a reliable virtual meeting platform and stronger credential security after past incidents of stolen passwords. To address both needs they evaluated LogMeIn offerings and adopted GoToMeeting for virtual delivery and LastPass for password management, with LastPass specifically chosen to secure access to critical accounts.

Using GoToMeeting, PeopleKeys rapidly moved customer trainings online—enabling multiple sessions per day and expanding global reach—and LastPass provided a centralized way to create, share, and revoke strong passwords. As a result, PeopleKeys increased training capacity by about 50%, eliminated weekly password‑related IT tickets (reporting zero password disruptions after LastPass), and improved data security and GDPR compliance through easier offboarding and controlled access. LastPass played a key role in simplifying remote access and protecting sensitive customer data.

PeopleKeys

John Schindell

Director of Training