Case Study: Hollard Insurance achieves centralized password security and reduced breach risk with LastPass

Hollard Insurance increased its password security using LastPass

Hollard, a rapidly growing Australian insurer, faced weakening password hygiene as employees juggled increasingly complex credentials across multiple systems, creating risk of written-down or reused passwords and loss of critical account knowledge when staff departed. To address this, Hollard selected LastPass as its enterprise password management partner to provide a centralised, user-friendly solution that met its needs for security compliance, 24x7 global support and local presence.

LastPass deployed a centralised password management system integrated with Hollard’s internal directory, single sign-on and multi‑factor authentication in under one month, and users were onboarded in about 15 minutes by extracting and uploading existing passwords. The LastPass implementation drove strong user adoption and improved password habits, reduced the risk of breaches to critical systems, and positions Hollard to extend the solution across the wider organisation.

Hollard

Grae Meyer-Gleaves

Chief Information Security Officer