Case Study: EpiOn achieves 100% employee adoption and passwordless security with LastPass

EpiOn - Customer Case Study

EpiOn, a Tennessee-based managed service provider that helps businesses improve productivity and reduce risk, needed a strong, multi-tenant password management solution that aligned with CIS standards and enforced complex credential policies. After evaluating the market, EpiOn chose LastPass and adopted its password management suite — including the Password Generator, Shared Folders, and Workstation MFA — to replace weak browser-based managers and support a passwordless experience for staff and clients.

LastPass implemented randomized 12+ character password generation, secure Shared Folders for controlled team sharing, and Workstation MFA to enable biometric and FIDO2 passwordless authentication. As a result, EpiOn achieved 100% LastPass adoption across the business, integrated LastPass security scores into their bespoke employee security metric, reduced password reuse, and improved end-user satisfaction and device login speed through the passwordless workflow.

EpiOn

Don Viar

Managing Partner and CEO