Case Study: Northland Pioneer College improves student access and support with Last Call Media

Northland Pioneer College reaches 162,000 users with Last Call Media

Northland Pioneer College, a community college in Arizona, needed to simplify its online experience for students who were struggling to find critical information and navigate complex processes like financial aid and registration. Partnering with Last Call Media, the college sought to create a centralized virtual student center to reduce confusion, improve access to resources, and support its strategic enrollment goals.

Last Call Media implemented a comprehensive solution involving user research, content modeling, and user-centered design to build an intuitive virtual hub. The new platform consolidated resources, provided step-by-step guides for financial aid, and integrated tools for easy contact with advisors. As a result, the portal attracted 162,000 total users in its first year, streamlined support services, and effectively aligned with the college's objectives for improving student outcomes and sustainability.

Northland Pioneer College