Case Study: HIAS improves user experience and digital capabilities with Last Call Media

HIAS improves site navigation with Last Call Media through card sorting, prototyping, and ongoing Drupal support

HIAS, the oldest international migration and refugee resettlement agency in the U.S., partnered with Last Call Media for a Design and Development Audit to inform their immediate and long-term digital strategy. The challenge was to improve their web systems and user experience to better support their mission.

Last Call Media implemented a solution that included site-wide user experience and design improvements through card sorting and navigation strategy. They also developed new features like an events listing system and provided ongoing support for HIAS's Drupal, WordPress, and PHP web properties. This work enhanced the agency's digital presence and capabilities.

HIAS