Case Study: Metropolitan St. Louis Sewer District achieves improved records management and remote collaboration with Laserfiche

The Metropolitan St. Louis Sewer District Digitizes to Enhance Records Management and Remote Collaboration Capabilities

The Metropolitan St. Louis Sewer District needed a better way to manage records, share documents, and support remote collaboration while maintaining strong information governance. It turned to Laserfiche, using Laserfiche Cloud and Laserfiche Direct Share to modernize document management and improve internal and external information sharing.

Laserfiche helped MSD streamline records management, automate retention, and create secure, trackable document sharing with outside parties. The results included major productivity gains, faster search and retrieval, fewer manual file requests, and a smoother transition to remote work during COVID-19. MSD also improved transparency through a public portal and expanded digital workflows with electronic forms, strengthening efficiency across the organization.

Metropolitan St. Louis Sewer District

John Daly

Information Governance Manager