Case Study: SUNY Empire State College cuts admissions response times with Laserfiche AI-powered transcript processing

SUNY Empire State College slashes admissions response time from a week to under an hour with Laserfiche

SUNY Empire State College faced challenges with a time-consuming and labor-intensive admissions process, requiring staff to manually extract information from transcripts. To address this, they partnered with vendor Laserfiche to implement its AI-powered transcript processing solution.

Laserfiche's solution used generative AI to automate the extraction of information from application documents, such as high school courses and grades. This dramatically reduced processing times. The measurable result for SUNY Empire State College was that response times for applications were slashed from one week to under one hour, significantly improving efficiency and staff capacity.

SUNY Empire State College