Case Study: Town of Prosper achieves greater efficiency and reduces manual processes with Laserfiche

Prosper Scales Town Services with Laserfiche

The Town of Prosper, a fast-growing Texas municipality, needed to eliminate paper-driven processes and manual tasks as part of a continuous process improvement program. Using Laserfiche, the town’s IT department began modernizing workflows, starting with digital forms for boards and commissions and later expanding to municipal court and public works.

Laserfiche helped the Town of Prosper digitize, centralize, and streamline operations with electronic forms, workflow, records management, and integrations. The biggest impact came in public works, where the water equipment readings process was cut by 75% or more, saving more than 100 hours a year and reducing manual data entry errors while improving real-time visibility and audit readiness.

Town of Prosper

Leigh Johnson

Director of Information Technology