Case Study: SIU Medicine achieves faster, streamlined process automation with Laserfiche

Pandemic Prompts Medical School to Modernize and Streamline with Laserfiche

SIU Medicine, a publicly assisted medical school and clinical practice, needed to bring consistency and oversight to complex procurement, service requests, and other business processes. Having already used Laserfiche for records digitization, the organization wanted to expand into Laserfiche Forms and workflow to better automate work for staff and support hybrid work models.

Laserfiche implemented automated forms, workflows, and records management across SIU Medicine, streamlining timesheets, purchase orders, IT requests, onboarding, and other processes. The results were significant: the timesheet process dropped from one week to less than a minute, while broader digitization improved interoperability, compliance, and staff satisfaction across the organization.

SIU Medicine

Jennifer Washburn

IT Manager