Case Study: Palo Alto Unified School District achieves digital-first process automation with Laserfiche

Palo Alto Unified School District - Customer Case Study

Palo Alto Unified School District, one of America’s top school districts with more than 10,000 students, needed to modernize legacy, paper-heavy processes to improve efficiency and reduce friction across enrollment, HR, IT, and student services. The district turned to Laserfiche, replacing its old enterprise content management system with Laserfiche Forms, workflows, and integrations to better support its digital-first operations.

Laserfiche helped PAUSD automate and standardize key workflows, including head injury reporting, position control, student records digitization, and choice program applications. With Laserfiche integrated to systems like Infinite Campus and ERP, the district reduced manual work, improved accuracy and accountability, sped up approvals and onboarding, and eliminated much of the data cleaning and paperwork, allowing staff to focus more on students and outcomes.

Palo Alto Unified School District

Derek Moore

Chief Technology Officer