Case Study: Florida League of Cities achieves streamlined, automated accounts payable with Laserfiche

Optimize Business Processes with Collaboration

The Florida League of Cities, which provides financial and insurance services to more than 600 public entities in Florida, was managing over 70 workflows and roughly 500 form types daily. Siloed departments and a transactional IT role led to inefficient, manual accounts payable processes with redundancies, bottlenecks, and unnecessary physical steps that hindered accuracy and speed.

IT and Accounting collaborated to map the “As Is” process and reengineer it using Laserfiche Workflow: they created accurate document templates and fields, improved folder/template security, automated administrative steps, and eliminated redundant actions like repeated account number entry and physical signature requirements. The result is a shorter, significantly more automated AP process with a single-entry data model, improved search and auditability, and a stronger strategic role for IT in ongoing business optimization.

Florida League of Cities

Chris Noyes

Business Systems Analyst