Case Study: Old Line Bank achieves faster loan application processing and centralized document management with Laserfiche

Old Line Bank Expedites Loan Application Processing in 23 Branches

Old Line Bank, which grew through multiple acquisitions into a $1.2 billion institution with 250 staff and 23 branches, struggled with inconsistent document management—some branches used paper, others different software—leading to lost files, slow loan and new-account processing, and time spent tracking documents between locations.

Working with reseller Cities Digital, Old Line deployed Laserfiche to centralize file storage and automate workflows: documents are scanned, tagged with metadata, and automatically routed for review and approval, with instant access from any branch. The result is faster, more reliable loan and account processing, improved audit and file-transfer efficiency, fewer lost documents, strong employee uptake, and plans to expand and promote the system across other banks.

Old Line Bank

Patsy Brizard

Assistant Vice President