Case Study: Oakwood University streamlines student services and improves outcomes with Laserfiche

Oakwood University cuts graduation clearance from months to weeks with Laserfiche

Oakwood University, a private historically black university, sought to replace its legacy document imaging system and adopt a culture of automation to meet the expectations of its tech-savvy student body. The challenge was to increase operational efficiency, reduce paper use, and eliminate ineffective manual processes that were hindering student services. To achieve this, the university turned to vendor Laserfiche and its process automation solutions.

By implementing Laserfiche, Oakwood University automated key processes like graduation clearance, transcript requests, and grant management. The solution streamlined operations, reducing the graduation clearance process from months to just a few weeks and increasing transparency. Laserfiche enabled the university to reclaim staff and student time, redirect efforts toward student success, and provide students with valuable professional certification in the technology.

Oakwood University