Case Study: Nature Coast Women’s Care & Family Medicine reduces patient wait times by 75% with Laserfiche Cloud

Nature Coast Women’s Care & Family Medicine Accelerates Patient Processing with Laserfiche Cloud

Nature Coast Women’s Care & Family Medicine, a tech‑forward family healthcare practice in Tallahassee, needed to modernize its manual paper intake process to reduce errors, long lobby wait times and in‑office exposure — challenges made more urgent by COVID‑19 and strict data‑security requirements.

Working with Business Automation Pros, the clinic implemented Laserfiche Cloud with electronic forms and business process automation to enable pre‑visit digital intake and automatic population of eClinicalWorks. The change cut new‑patient wait times by about 75%, reduced missing paperwork and staff processing time, improved security and compliance, and paved the way for further HR and financial digitization and analytics.

Nature Coast Women’s Care & Family Medicine

Tamearia Williams

Practice Administrator